Welcome to the new CCFC Official Online Club Shop
This is your new one-stop site for all your Coventry City FC needs where you can
buy tickets, Season Tickets, Memberships or just shop from a huge range of merchandise
all from the comfort of your own home or office.
If you need help with your online transaction, or have any disabled access requirements
please call
0844 873 1883 (Mon – Sat 10am – 5pm) or email
online@CCFC.co.uk
As ever with new systems, sometimes you might run into a problem. If you find something
that doesn’t seem to be working or something that isn’t making sense we’d be really
grateful if you could email our team
online@CCFC.co.uk
your feedback will enable us to iron out the creases and make the process even better
for everyone.
More new and exciting functionality will be added to the site over the coming weeks
but here are a few recommendations to ensure that you get the most out of the site:
We recommend that you login at the beginning as this will ensure that you receive
any relevant concessions or access to the correct products or events, Members and
Season ticket holders can locate their customer number on their card, non-members
can locate this on their tickets or receipts.
If you frequently buy tickets for more than one person you can activate, create
or add other accounts to your
Friends and Family
list, this will simplify your booking process, you’ll notice that we ask for the
date of birth on each account this allows the system to automatically match each
individual to the correct concession and ensure that you never pay more than you
should. Some concessions that aren’t generally age related (Full-time Students,
Supporters with a disability, etc) need to be validated and activated by a member
of our sales team before you can access relevant discounts online, please email
online@CCFC.co.uk with your contact details
or customer number to activate your account.
From time to time we’d like to keep you updated with new offers at the Club or
other events at the Ricoh Arena, we can keep you updated by email, SMS, traditional
post or occasionally the odd phone call, we want to ensure that you stay in control
of what you receive so you can update your preferences at any time in the
Media Preferences section on the
My Account
page, you can also update your own address, password or view your recent transaction
history under the
My Account page. Further information
on our Privacy Policy is available
here.
Payment
We accept the following methods of payment online:
Contact
This site is operated by:
Coventry City FC
The Official Online Store
Ricoh Arena
71 Phoenix Way
Coventry
CV6 6GE
Store Locations and Opening Times:
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CCFC Superstore
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City Central
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Ricoh Arena, Phoenix Way Coventry, CV6 6GE
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Sherbourne Arcade, Lower Precinct Coventry, CV1 1DN
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Monday - Friday, 9am - 5.30pm
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Monday - Saturday, 10am - 5pm
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Wednesday, 10am – 5.30pm
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Sunday, 10.30am – 4pm
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Saturday, 9.30am - 5.30pm
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Sunday, Closed
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